Delivery

Our delivery charges are simple:

For UK mainland delivery, all orders are charged £1 (including VAT, £0.85 excluding VAT)

For countries in the EU, all orders are charged £5.25 (excluding VAT).

All other countries are charged £10 (excluding VAT).

IMPORTANT- The Cost of Postage for export orders is for a maximum of 2 kilos in weight. Should the weight of the Air Packet exceed 2 kilos we reserve the right to reduce the order to 2 kilos and refund for the excluded goods.

For orders outside the UK, customers need to be aware that they will need to pay any customs duties/import tax.

VAT is calculated on checkout.

VERY IMPORTANT - on the day we ship your order  ,we will, if the order is complete, send a shipping confirmation email to you. If there is an item to follow/ out of stock we will update your order as we ship marking all the items sent in that packet. You can see all the details of this on your PureDarts account order history. These updates take place at about 18.30 Hrs GMT.

Returns

Any items found to be faulty will be replaced or refunded, please contact Pure Darts as soon as possible with details of the fault and we will contact you as soon as possible to resolve the issue.

If items are not damaged or faulty, goods returned for refund or exchange must be received at our address within 10 days of purchase and must be in a new and unused condition which will include all the original packaging intact/undamaged and be accompanied by the payment receipt.

We strongly suggest that you make any returns to Pure Darts by recorded/special delivery as we regret we cannot be held responsible for any goods lost in transit to us.

Important we make a fixed £2 handling/restocking charge for each item that is returned to us for exchange or refund (and is not faulty). Any refund will be made to the credit card from which the goods were purchased.